Hear from some of our residents, guests, and families about their experience with Generations at Neighbors.
I want all of you to know how much respect I have for the care and commitment you give to all your residents. When I left on Good Friday, I was happy to go home to be with my wife and dog. But, I also felt a sadness because I felt like was I was leaving my second family.
I am sorry I could not say goodbye to all the staff on the second and third shifts. There was a small group of nursing staff that I feel helped save my life through the treatment I received. I will not mention any names for fear that I may forget one, but the staff is the BEST – all the way from the nursing staff, kitchen staff, and all the supporting staff.
The staff at Generations at Neighbors made me feel good every day with your smiles and interactions. All of you are the best. I keep all of you in my prayers.
The children of Rose A. would like to express their sincere gratitude to everyone who helped them through this difficult time. Thank you to all the CNA’s and RN’s at Generations at Neighbors that went above and beyond to see to our comfort as well as Mom’s. So many others became great friends during her stay there. You all were a blessing.
Judy, Jim, Joann, and Jill
I have never been moved so deeply and beautifully to actually write a review. Life has gotten so chronically demanding and in my view dark that it takes all my energy to deal with the next thing coming down the pike. BUT…This out of the ordinary …yes…extraordinary experience with Neighbors of Byron demands that I acknowledge and honor their greatness.Renee L.
My sister has been in rehabilitation so many times from falls and broken bones that I have a large cross-section of comparison regarding how people in facilities treat their weak and helpless patients. Those experiences have mostly been tragic, heartbreaking and deeply disturbing. With this horrifying history of fighting every inch for my sister’s good…just baseline good at these strangers’ hands…I have the automatic and constant feeling that the right thing will not be done unless I MAKE it happen.
In the midst of this pandemic, my sister fell and I felt that all we know about being human has been trashed at the altar of COVID-19…The separation from my sweet dear loving sister was a pain I cannot explain and found myself feeling the world had gone evil big time…
Then Neighbors happened and it was a miracle! It was recommended and we felt a complete peace and even joy about this assignment. It was better than I even imagined it could be…We wanted to take her home from the hospital but were not allowed…Soooo Neighbors proved to be human and loving and good to the smallest detail even though they were taxed to ridiculous new levels with all the COVID demands. The souls of these solid people were still alive! They served in a way that convinced people like me (that are hard to convince) that they were deeply committed to serving well. They did this to a degree that had me in tears of gratitude and rejoicing to God. God heard our prayer and connected us-weary-worn and broken people to what He knew was GOOD!
I cannot praise the director enough…She is so devoted to excellence and was not shaken from those principles when it seemed everyone else was (in Rockford-all our contacts were caving in to giving terrible treatment as if it was inevitable “due to COVID…”).
I cannot praise Neighbors at Generations enough…They followed mandates but never lost their way with all the smoke and mirrors heaped atop them.