The Centers for Medicare & Medicaid Services audits every skilled nursing facility inside the U.S throughout the year. CMS publishes their star ratings quarterly, based on 3 main sources: health inspections, staffing, and quality measures.
Health Inspections
The health inspection star rating is based on each nursing home’s current health inspection and 2 prior inspections, as well as findings from the most recent 3 years of complaint inspections and 3 years of infection control inspections.
Staffing
Higher staffing levels and lower staffing turnover in a nursing home may mean higher quality of care for residents. Hours worked by different types of staff are reported by nursing homes, and are used to calculate a ratio of staffing hours per resident per day and the staffing turnover rate. Hours per resident per day describe the average amount of time staff are available to spend with each resident each day. Staff turnover describes how many staff stop working at the facility within a given year.
Quality Measures
The quality measures star rating measures parts of nursing home performance in certain areas of care, like if residents have gotten their flu shots, are in pain, or are losing weight. By comparing scores, you can see how nursing homes may be different from each other. The quality measures star rating is calculated from 2 different types of quality measures: short- and long-stay resident quality measures
Generations at Neighbors received a combined Overall Rating of 4 stars out of 5. Scoring above the national average in many categories. Our facility has put in tremendous work to be able to provide exceptional care, being able to see the fruits of our labor means everything to our staff and residents!
source: https://www.medicare.gov/